Advanced plan includes:

Full case management

  1. Case analysis and evaluation based on the documents provided by the client
  2. Drawing up a work plan, distribution of procedure control points
  3. Conducting negotiations and correspondence with the broker regarding the return of money from the broker voluntarily:
    • drawing up an application for agreement termination
    • telephone conversations with the broker
    • correspondence with the broker by email.
  4. Applying an application to the bank for a refund from the broker:
    • drawing up an application to the bank about challenging transactions to the broker.
    • telephone negotiations with the bank for the application acceptance and the start of the procedure.
    • registration of an application and obtaining a registration number.
  5. Dealing a case in the bank until getting return of funds or getting 3 bank refusals.
    • Providing additional evidence for a positive decision of the case at the bank request.
    • Weekly phone calls to the bank’s specialist in order to find out the current status of the application.
  6. Contacting the inspectorate authorities
    • Drawing up and sending a complaint to the Financial Regulator at the broker’s registration place
    • Drawing up and sending a complaint to the police at the broker’s registration place
    • Drawing up and sending a complaint to the Financial Ombudsman service at the broker’s registration place
    • Submitting a complaint to the payment processing company
  7. Additional applications that may be required to return your funds


  1. those who want to work on equal terms.
  2. those who want to see the Gold standard of quality.
  3. those who value stability and quality.

If you were a victim of a scamGet a free consultation from our team.

Assigning the lawyers

  1. Your case will be handled by a specially trained team of 1 senior and 1 junior lawyer, specializing in the funds recovery of lost on investments.
  2. Every week your lawyers provide you with a progress report.

No time limit for consultation

As part of this package, you have an unlimited right to telephone conversations with a Lawyer. Your lawyer is in touch every day from 9 AM till 6 PM and is ready to answer all your questions

Collection and sending of documents in 72 hours:

An initial application to the bank will be drawn up and provided to you by email for review within 72 hours after you provide us with all the necessary documents.

Personal account displaying full information about the office work

  1. You will be given access to your personal account, where you can track the entire process of paperwork and the current state of your case.
  2. You will receive a notification about each completed stage of work.

Writing a refund strategy with the Head of the Legal Department

  1. Your case will be presented to the Head of the Legal Department for review, who will draw up a strategy for the further work of a lawyer in your case.
  2. The head of the Legal Department will control the entire process of office work and give the necessary recommendations to the Lawyer.

Opportunity to get advice from the Head of the Legal Department via Skype

You can get a free skype consultation with the Head of the Legal Department, who will answer all your questions.

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